Contactless e-Channel

The Contactless e-Channel Mobile Application presents a transformative approach to immigration clearance for eligible Hong Kong residents, providing a streamlined travel experience by enabling the use of a secure e-Channel QR code generated on a personal mobile device, facilitating swift and hygienic entry through contactless e-Channels.

The convenience is significant as it allows travelers to bypass the need to touch shared fingerprint scanners, thereby minimizing contact and enhancing sanitary conditions during the immigration process. Facial verification technology further simplifies the process, requiring individuals to simply face a camera at a designated spot for identity confirmation.

To begin using this service, download the app and the "智方便 iAM Smart" app on a biometric authentication-capable mobile device. After registering and activating "iAM Smart," choose the enrollment option within the app. Successful identity verification via "iAM Smart" and completion of enrollment with your device's biometric authentication will prepare the system to generate your personal e-Channel QR code for use at immigration checkpoints.

It's important to note that users aged between 11 to 17 years will require consent from a parent or guardian. When using the service, keep an eye on your mobile data usage to avoid unexpected charges from the Immigration Department Mobile Application.

In conclusion, this innovative service promises a quicker, touch-free, and more efficient immigration clearance journey, redefining travel for Hong Kong residents.